This e-study details the use of the design thinking process as a complementary problem-solving method to other more commonly used methods coming from social science used in public affairs. The design thinking process emphasizes an iterative, collaborative, human-centered approach. The e-study uses the example of the Design for Good AIGA Minnesota-CAPI USA pilot project that took place in summer 2013. The project evaluated CAPI’s Asian food shelf program, and explored opportunities for the nonprofit organization to improve the lives of their participants.
This case explores the national scaling efforts of Jeremiah Program, a Minneapolis-based nonprofit. Jeremiah Program is a nationally recognized nonprofit organization whose pr... Learn more
Engaging Others in Systems Redesign
Most social change work done at the systems level involves understanding the various perspectives, opinions, attitudes, motivations and behaviors of those within the system. F... Learn more
A core challenge facing front-line social service providers is how to balance managing caseloads and working with the right partners in the local community in order to resolve... Learn more