This e-case focuses on the development of an innovative web-based tool, Bridge to Benefits, which helps citizens understand and access the public work support programs for which they are eligible. The case hinges on a central management dilemma: how does a nonprofit secure financial capital to support ongoing operations of such a tool and enable ongoing improvements? Sustainability is a key challenge particularly in a nonprofit which does not take public funds or work with entities that could pay for the service
Bridge to Benefits
This abridged video focuses on the development of an innovative web-based tool, Bridge to Benefits, which helps citizens understand and access the public work support programs... Learn more
A core challenge facing front-line social service providers is how to balance managing caseloads and working with the right partners in the local community in order to resolve... Learn more
Heading Home Hennepin
This case highlights the integrative leadership practices of several people and groups that organized the campaign to end homelessness in Hennepin County, Minnesota by 2016. I... Learn more
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