Implementing Zero Tolerance

This e-case is designed to illustrate the multi-level implementation analysis of the U.S.’ Zero Tolerance Immigration Policy. Multi-level implementation analyses are a framework to facilitate the discovery of dynamics and systemic gaps that occur in the public policy sector. This e-case examines the articulated and implicit results of the U.S.’ Zero Tolerance Immigration Policy implementation, and any real and perceived public value.    See full post

Calculating True Program Costs

Nonprofits Assistance Fund believes that knowing the real, true costs of delivering nonprofit programs is critical to move an organization towards sustainable finances. When you know what it costs to deliver your programs you are better able to make decisions about fundraising, contract terms or pricing, and how to make the best use of unrestricted revenue. Great decisions require great information. This e-study walks through the steps of calculating true program costs with the Cedar Cultural Center, a nonprofit music and community venue in Minneapolis, MN and illuminates the value of calculating true program costs for all nonprofits.    See full post

Team-Based Inquiry: Incorporating Evaluative Practice in the Development Cycle

This e-case offers guidance, tools, and examples of use of a form of evaluation that supports non-profit organizations in making data-driven decisions and reporting on their impacts. Through four phases, Team-Based Inquiry (TBI) supports all types of non-profit professionals as they seek to clarify their goal, gather feedback, improve strategies, and take action.    See full post

Writing Policy Issue Briefs

This video brief is an introduction to writing a policy issue brief. The video gathers perspectives from students, policy professionals and faculty on the use of issue briefs as important tools for political decision making. What is the purpose of an issue brief and how are they useful? How does an issue brief differ from a fact sheet or advocacy material? How is a brief organized in a useful way?    See full post

North Market: Creating Partnerships with Purpose

This E-Case tells the story of Pillsbury United Communities (PUC) and the organizations journey to open North Market, a grocery store in North Minneapolis. The E-Case shows the multifaceted way in which PUC developed the store; through Human Centered Design and working to best serve the needs of residents, of having a vision and making it come to life through good design and planning and through partnerships who filled in the gaps that the organization could not fill on their own. By thinking strategically as an organization what they could do to fill the needs of the community the idea of North Market was born. However in the same vein, PUC also thought about what the capacity of their organization was and what they felt they could not do... Continue reading

Adapting Evaluation for Local Contexts in a Globalized World

This e-study gathers resources for practitioners who seek to design and implement culturally responsive evaluations. The study highlights the expansion of the field of evaluation to national and contexts where evaluation has been historically missing. In doing so, the study engages the learners in critical thinking about the nature and dissemination of evaluation evidence for decision-making that leads to equitable distribution of resources.    See full post

The Sharpen Your Financial Focus Evaluation

This e-study provides an overview of a complex, multi-stage program evaluation for a national nonprofit credit counseling organization. The program was evaluated using experimental, quasi-experimental, and more basic descriptive designs. This e-study describes an array of different research strategies used by evaluators to showcase their strengths and weaknesses, and guides viewers through important considerations and pitfalls evaluators may face.    See full post

Purpose Mapping

The e-case demonstrates why and how to do purpose mapping, a technique designed to help people gain clarity about what their real purposes are in pursuing any endeavor. The result is a statement-and-arrow diagram - a map - in which different purposes are linked and the endeavor’s ultimate purpose (mission) is identified along how it is supported or achieved by pursuit of specific goals and objectives.    See full post

Building Equity and Addressing Structural Racism in Public Service Provision

This e-case highlights the work of John Edmonds, an African American leader at Olmsted County, who has taken a novel approach towards addressing structural racism in human service agencies. The e-case centers on the creation and expansion of the Disproportionality Integration Group (DIG) - a cross-division workgroup at Olmsted County that develops and implements strategies to address systemic and organizational barriers in the area of racial disproportionality. John’s journey holds lessons for public managers who want to undertake this work in their own organizations.    See full post