Data Science for Public Managers

Public organizations have historically been dependent upon external vendors to build the tools to collect, analyze, and report data in order to embrace performance management practices. The open-source software movement, however, has created several powerful and robust platforms that enable policy analysts to take ownership of some components of data collection and utilization. This e-study presents background information on modern performance systems, then introduces new open-source software that is being used to build data tools and dashboards that greatly enhance an organization’s capacity to effectively deploy a data-driven and performance-oriented approach to management.    See full post

Paths Towards Organizational Cultural Competence

This e-study examines the importance of cultural competence in human services, using the settings of nonprofits serving youth experiencing homelessness to illustrate the significance of culture in service provision. The e-study presents four frameworks for cultural competence and illustrates how two organizations incorporate cultural competence into their work. Further, this e-study examines the issues of assessment and implementation of cultural competence models.    See full post

Implementing the Earned Income Tax Credit at AccountAbility Minnesota

This simulation highlights the leadership and management of a small nonprofit organization, AccountAbility Minnesota, as it grapples with an emerging problem of economic injustice. AccountAbility Minnesota was established in the early 1970s to provide free accounting services to low-income people. Through its tax preparation services, the organization helped individuals to access the Earned Income Tax Credit (EITC), a federal tax credit that rewarded the work of low-income families.    See full post

Innovative Theater Arts Collaboration

This e-case is designed to develop understanding of cross-organizational collaboration. It highlights the ongoing collaboration between Teatro del Pueblo and Pangea World Theater. The two theater companies, located in the Twin Cities of Minnesota, have developed an increasingly complex yet mutually beneficial collaboration for several years. Along the way, the organizations have welcomed new opportunities and navigated a number of challenges. Their experiences provide a comprehensive case study in managing collaborations.    See full post