Negotiating a Global Partnership for International Development

This e-case recounts how a unique organizational entity, the Organization for Economic Co-operation and Development’s (OECD) Development Assistance Committee (DAC) and its member states, backed by a highly competent secretariat and strong leadership at many levels, exercised effective leadership at critical moments to achieve a positive outcome. It is intended to provide a better understanding of how consensus is reached among nations, institutions, and individuals with diverse interests, orientations, and personalities.    See full post

Board Facilitation & Engagement

Board chairs provide critical leadership through meeting facilitation and agenda setting. As facilitators, chairs navigate their own relationships with the executive and other board members, as well as relationships between board members. Board chairs also resolve conflicts; address challenges; and set the stage for strategic conversations. Strong meeting facilitation can help a board of directors have the right conversations, at the right level, and strengthen or preserve board members’ ability to provide engaged leadership. This e-study explores the role of board chair as facilitator in real board situations.    See full post

Bridge to Benefits

This abridged video focuses on the development of an innovative web-based tool, Bridge to Benefits, which helps citizens understand and access the public work support programs for which they are eligible. The case hinges on a central management dilemma: how does a nonprofit secure financial capital to support ongoing operations of such a tool and enable ongoing improvements? Sustainability is a key challenge particularly in a nonprofit which does not take public funds or work with entities that could pay for the service. The full e-case on this topic is available at    See full post

Government Innovation

The way government does business is changing. We are deep into the context known as the New Normal, with an aging population, changing population trends from rural to urban, decreased government revenue, and higher demands on government. Local and state government are responding by innovating and redesigning. The public sector has been fundamentally disrupted and the principles, process and examples shown in this material help elucidate how innovation can unleash a new period of government efficacy, efficiency and responsiveness. After completing this study, the learners will be able to: describe the context that drives government innovation, classify the different types of government innovation, identify potential areas for innovation... Continue reading

Using Collective Impact to Improve Student Success

This e-case tells the story of the beginnings, development, and launch of a program to support the success of students in the Itasca County area of northern Minnesota. The Itasca Area Initiative for Student Success (IAISS) is a collaboration of the region’s educational institutions, child and family support agencies, and the Blandin Foundation. The story of the development of the Pathway provides valuable lessons in community organizing to address complex, community-wide issues and the role that foundations can play in this process.    See full post